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Doha round of trade talks suspended after negotiations fail

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Doha round of trade talks suspended after negotiations fail

Tuesday, July 25, 2006

The director-general of the World Trade Organisation (WTO), Pascal Lamy, suspended negotiations in the Doha round of trade talks on Monday, after a meeting of six “core” negotiators India, Brazil, the United States, European Union, Japan, and Australia in Geneva failed to make any headway in reconciling differences over agricultural trade liberalisation. The US wanted cuts in import tariffs for farm products, which were rejected by EU, Japan and India, who asked for cuts in agricultural subsidies.

Peter Mandelson, the EU trade commissioner, told the Financial Times: “If the US continues to demand dollar-for-dollar compensation in market access [cutting tariffs] for reducing domestic support, no one in the developing world will ever buy that and the EU will not either.” Brazil also identified the US stand on subsidies as the reason the talks failed.

Susan Schwab, the US trade representative, said that the other countries sought exemptions from tariff cuts for a wide range of goods and that such exemptions would defeat the object of the talks – to expand trade. “As we went through the layers of loopholes . . . we discovered that a couple of our trading partners were more interested in loopholes than market access,” she said.

The Indian Commerce and Industries Minister, Kamal Nath said that developing countries could not allow their subsistence farmers to lose their livelihood and food security to provide market access to agricultural products from developed countries.

Contents

  • 1 Many reasons attributed
  • 2 Reactions
  • 3 What is the Doha round?
    • 3.1 Parallels to the Uruguay round
  • 4 Future of the Doha round
  • 5 Repercussions of the failure
  • 6 Sources

Athletes prepare for 2012 Summer Paralympics at the Paralympic Fitness Centre

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Athletes prepare for 2012 Summer Paralympics at the Paralympic Fitness Centre

Monday, August 27, 2012

London, England — As Paralympians ready for the Games which are set to open later this week, they have access to a world class fitness center inside the Paralympic Village which is designed to maximise their pre-Game preparations.

According to volunteers staffing the center, instead of being a single large room, as in Beijing, the building has numerous rooms. It, along with the adjacent Village Services Centre, is designed to be converted into a school after the games conclude. Rooms have been structured as a gym, an auditorium, and science laboratories.

Gym equipment is supplied by Technogym, an Italian firm that has supplied gym equipment for the Olympics since 2000. Equipment has been provided not just for for the Fitness Centre, but for gyms at all the Olympic venues. The newest equipment is oriented toward maximum flexibility, allowing athletes to exercise the particular muscles that they most require for their sport.

In addition to the equipment, the Fitness Centre also provides instructors trained in the use of the equipment, the likes of which athletes from many countries have never seen before. There are also a number of instructors available to provide motivational training.

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News briefs:April 22, 2010

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News briefs:April 22, 2010
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United States begins testing equipment for demolition of a major VX nerve gas stockpile

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United States begins testing equipment for demolition of a major VX nerve gas stockpile

Saturday, May 7, 2005

Testing began on a chemical reactor at the Newport Chemical Depot near Terre Haute, Indiana on Friday morning. If successful, the reactor will be put to use destroying the large VX nerve gas stockpiles stored at the facility over the course of the next two years. After the disposal project experienced several delays, the facility announced it would begin pumping VX into a completed disposal unit for testing. The unit consists of a chemical reactor in which the VX will be mixed with water and sodium hydroxide, heated to 194°F while mixed with paddles. The resulting chemical, called hydrolysate, is chemically similar to commercial drain cleaners and has similar properties. If the test is successfully completed , the unit will continue processing the VX until the entire stockpile has been neutralized, a process projected to take two years. Administrators expect to complete testing on May 10, 2005.

According to the controversial plan, the finished waste product would be shipped to New Jersey for final reprocessing. The inert chemical would then be emptied into the Delaware River where natural attenuation would occur.

Residents near the proposed river disposal site in New Jersey oppose this idea. The contractor for the final component of this disposal would be the DuPont Corporation.

NCD is a bulk chemical storage and destruction facility in west central Indiana, thirty miles north of Terre Haute. Originally founded during World War II to produce RDX, a conventional explosive, it later became a site for chemical weapons manufacturing during the Cold War. It is now used to securely store and gradually neutralize part of the US stockpile of VX.

VX was manufactured by the U.S. in the 1950s and 60’s as a deterrent to possible Soviet Union use. It was never deployed, and the manufacture was halted in 1969 after an order signed by then-president Richard Nixon.

In 1999, the Army announced it awarded a disposal contract to Parsons Infrastructure & Technology, Inc., a business unit of Parsons Corporation. Some 220 civilian Parsons employees work at the facility, which is supervised by an Army officer reporting to the U.S. Army Chemical Materials Agency, and a board of civilian government overseers called the Indiana Citizens’ Advisory Commission, some of whose members are appointed by the state governor.

Security at the facility is controversial. A private security service, supplemented by a complement of Indiana National Guard soldiers, guarded the facility until April 14, 2005, when the soldiers were withdrawn. An Indianapolis television station has questioned security measures in some of its special reports.

Moscow celebrates Victory Day with military parade

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Moscow celebrates Victory Day with military parade

Monday, May 11, 2009

On May 9, Moscow heralded its celebrations of Victory Day with one of the largest military parades seen since the fall of the Soviet Union through the Red Square and the streets of Moscow. Signifying the defeat over Nazi Germany in 1945 in World War 2, Victory Day continues to be one of the most poignant and emotional celebrations and national holidays in Russia. Estimates of more than 27 million lost lives during the war continues to leave a vein of sadness in Russia.

Victory day began early in Moscow with inner city streets being closed from 6am and the major entrance of Tverskaya Ulitsa completely locked down with all access to non-military blocked until the end of the parade. Tens of thousands of people lined the upper parts of Tverskaya to see the exit of the military as well as the air force fly-over on their entrance to Red Square. In total more than 9,000 troops, 69 planes and a huge collection of armored vehicles, tanks, and massive anti-aircraft missile defense systems ensured that Moscovites and the rest of Russia will remember Victory Day 2009.

In scenes reminiscent of the end of the war military bands played around the city until all hours of the night. At Leningradsky station departing veterans and widows danced and celebrated with younger generations whilst loudly singing the national anthem. As trains departed, staff handed out flowers in recognition of the contributions made and loud cheers were heard across the many platforms. In a touching event it seemed to bond the generations of yesterday and today.

Preparations for the military parade began months ago with regular rehearsals in Alabino including the erection of a mock Red Square and Kremlin to ensure authenticity. Final dress rehearsals took place in Moscow on May 7 including a full practice of the air show. On display for the first time was the S-400 air defense system which is capable of intercepting airborne targets at ranges up to 400 kilometers (249 mi).

Following the official parades and ceremonies, Red Square and the the inner city was opened to the public, albeit under extreme security and an ever watching eye from Interior Ministry troops. During the afternoon there was an estimated crowed of over 100,000 which entered Red Square to admire the parade ground and decorations, including the official stand for the dignitaries.

Closing the festivities was a series of fireworks in fourteen different locations throughout Moscow including the grand display over the Kremlin and Red Square.

University of Southern California spit test predicts cavities

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University of Southern California spit test predicts cavities

Monday, February 21, 2005

Los Angeles, California –A simple saliva test can predict whether children will get cavities, how many cavities they will get and which teeth are most vulnerable.

Developed by researchers at the University of Southern California in Los Angeles, the test quantifies the genetic component of tooth decay, spotting the risk when something can be done about it.

“When we apply this to young children, it allows us to predict what might be their future caries history—the number of cavities that they’ll get by, say, their late 20s or early 30s,” says researcher Paul Denny.

Called the Caries Assessment and Risk Evaluation (CARE) test, the test measures the relative proportions in saliva of different types of sugar chains called oligosaccharides. The same sugar chains are present on tooth surfaces.

The effect of sugar chains on teeth’s resistance to disease is analogous to the effect of “good” and “bad” cholesterol on blood vessels. “Good” sugar chains tend to repel bacteria that cause cavities while “bad” allow bacteria to bond to teeth and start the decay process. Unlike cholesterol, however, sugar chain makeup in humans is 100% genetically determined.

Denny and colleagues have found that the sugar chain makeup in saliva can predict a child’s future cavity history to plus or minus one cavity with greater than 98% confidence.

The findings suggest that in developed areas of the modern era genes play a more significant role in tooth decay than in former times or third world nations where gross malnutrition and negligent oral hygiene held the greatest impact on dental health.

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Wikinews interviews winner of 55 Paralympic medals, Trischa Zorn

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Wikinews interviews winner of 55 Paralympic medals, Trischa Zorn
By | Posted in Uncategorized

Monday, September 3, 2012

London, England— Last Friday, Wikinews interviewed Trischa Zorn, 55-time medal-winner. The U.S. Paralympic swimmer’s haul includes 41 golds.

Zorn discussed a variety of issues, including frustration with the classification system that has disadvantaged some United States swimmers because of what she sees as its subjective nature. She also talked about the increased visibility of the Games, how things have changed from when she started in 1980 to the current 2012 Summer Paralympics. Zorn discussed how sponsorship has evolved from her early time participating, and issues with the Paralympics inside the United States at the present.

This year Zorn was inducted into the International Paralympic Hall of Fame at a ceremony in London. Having last competed in the 2004 Summer Paralympics, if she was swimming today, she would be classified as an S12 swimmer. She currently works for the United States Department of Veterans Affairs, helping returning soldiers adjust to life as civilians.

((Laura Hale)) We do Wikinews, which is related to Wikipedia … And, your article on Wikipedia sucks.

Trischa Zorn: Right
((WN)) The sources don’t agree on how many [Paralympic] medals you won. So how many medals have you won?

TZ: 55 medals. 41 gold, nine silver and five bronze.
((WN)) More gold medals than the next nearest total medal winner.

TZ: Correct
((Hawkeye7)) In fact, the next two, three, maybe four, put together.

TZ: Correct
((WN)) You started [Paralympic] swimming in 1980.

TZ: My first games was in 1980, and my last games was in 2004 in Athens.
((WN)) 2004?

TZ: Yes. Eight years ago.
((WN)) And you medalled there?

TZ: I got a bronze. I was only swimming in two events.
((WN)) And you remember all 55?

TZ: I know what events I swam. Relays and stuff. The discrepancy is because early on they weren’t really keeping track of the events. Like my first games in 1980, I won seven medals, and they only recorded five. In 1984, because the games were in New York, and because of the boycott, from when we boycotted in 1980, not a lot of European countries came over. So there wasn’t a lot of statistic keeping.
((WN)) We have found the IPC database had a lot of problems on the Australian side. We have been correcting that.

TZ: I have a whole list of all the events.What ones I won. A British writer was writing a book and wanted to include me, so I collated all my results and sent it to her.
((WN)) When you started in 1980, did they have the three categories for blind swimming?

TZ: They had the three categories, but they weren’t like S categories now. There was B1 for blind, B2 and B3. I was in the middle, a B2. The equivalent to S12 now.
((WN)) Has classification on the blind sports side changed much since you started?

TZ: They would like it to be in the regular classification S1 to S10. They would like everybody to be all one and use a points system. But I’m not a big fan of the points system, and I’m not a big fan of the classification procedure.
((WN)) Blind sports is the only medically based classification left. The rest are all functionality based.

TZ: Correct
((WN)) They are moving towards an evidence based system, but I’m not sure what that is.

TZ: Unfortunately, the classifications are very subjective. And a lot of the classifications, they don’t go by actual evidence of medical documentation, it’s what you can do in the water. So, for example, we have one of our athletes, Mallory Weggemann, that was an S7. She had multiple world records as an S7 and two days before she was supposed to comes here the IPC says: “We want to reclassify you. We want to do your classification all over” So she came here and they put her through a dry land regimen of classification. Then they said “let’s get you in the water. We’ll classify you there.” Then they said: “Oh no! You’re an S8!” Even though she had medical documentation to say that she was a T10 paraplegic with no function in her legs.
((WN)) Did classification ever effect you?

TZ: Not with me, but there has been problems with the S13. It’s supposed to be best corrected. There have been people that I swam against in the past that two years later were disqualified. Their vision, now they found out, was too good. It’s very subjective. There needs to be a test where they can see what you can see. Because, as an athlete, you go in and somebody says: “Can you see this?” or “Can you read that?”
((WN)) You’re involved with the veterans? On the sports side?

TZ: I work for the Department of Veterans’ Affairs.
((WN)) How long have you worked for them?

TZ: I have worked for them for a year now. I actually see some of the veterans like Brad that have come back lately, and how they have come through Walter Reed. I work more on the business side of it. But its still nice to see that they are being welcomed back, being provided opportunities for sports. Things that they thought that they would never be able to do.
((WN)) One of the criticisms of the US Paralympic Committee, and I don’t want to get you in trouble, is that the reason that the US is having problems right now with funding support is that they have been focused on veterans, and ignoring other people with disabilities. Would you care to comment on that?

TZ: Well I think that anything in the US that deals with veterans, the US is very passionate about, and sports, unfortunately, amateur sports, have become a business. And any kind of funding through the Department of Defense, going for veterans and whatever programs they are involved in is very important. But, as I’ve always said, funds always end up drying up. They’re not always going to be there, so you can’t depend strictly on that. Therefore, you need to have a well-rounded funding base, not just for veterans, for all athletes.
((Hawkeye7)) Where does funding normally come from in the United States?
((Laura Hale)) Hawkeye7’s an Australian, so his model is that the government pays for sport.

TZ: It’s funny, I look and I see what the Paralympic athletes get now, and what we even got in ’08 compared to when I first came. We had to pay to go to the Paralympics. We had to pay for our uniforms. It was only from Sydney that we didn’t have to pay anything, and we were provided uniforms. So each games has built on certain things. So, for example, 1988 was the first time that we had the same venues as the Olympics. ’92 was the first time that we were able to actually hear our national anthem, because before you didn’t, you just heard a games recording. So then in ’96 obviously because it was in the US, I think they thought that that was going to bring more awareness, and it did to an extent; but, once it was gone it kind of dwindled away. And then, in 2000 in Sydney, things had become … we were the first – there were four of us – we were able to train at an Olympic training centre. Not with the team, but we were able to use the facilities at the Olympic training centre full-time. But now they have a full time resident program. They are not training alongside Olympic athletes, but at least they are funded by the Olympic Committee. They get to train there, they get to live there. So things have changed. And then people argue about prize money, and sponsorship. It’s different.
((WN)) Do you think they should be sponsored? In Australia, Evan O’Hanlon, he’s an athlete, he has cerebral palsy, her covers his shoes with tape, because he feels that he is advertising for whoever makes his shoes, and he feels that he should get sponsorship. Do you think that we have reached the point with disability sports on the world stage where the elite athletes should be sponsored?

TZ: Well I think that there are certain talented athletes in the US that are now getting the global sponsors such as Jessica Long being a Visa athlete and having opportunities with Coke. And Rudy Garcia-Tolson with BP. And those big companies are jumpingon board and seeing the opportunities not just from a marketing standpoint, but you are allowing the young athletes to see that and touch it, and before it wasn’t. I mean you are basically competing because you love the sport. Now it’s just like Olympic athletes. They know what the possibilities of an outcome is going to be. Now, granted, Paralympic athletes don’t get $50,000 for a gold medal, or $10,000 for a bronze. We’d be lucky if we get $5,000 or $10,000.
((WN)) Do you think that all 55 of your Paralympic medals are equivalent to Olympic medals?

TZ: They are equivalent in respect that I did the same training as any Olympic athlete. I trained alongside able bodied athletes in the club setting where I trained, and a college setting.
((WN)) Which clubs and which colleges was that?

TZ: Actually, when I was younger I swam for San Diego Matadors down in California, and in college at the University of Nebraska, and then when I moved to Indiana I was training there with a coach it was with the Riviera Swim Club.
((WN)) You’ve been all over.

TZ: I’ve been going east as I’ve left my home state of California.
((WN)) Because of sport?

TZ: Because of coaching. My club coach left the club and went to the college level. So when I went to college he continued coaching.
((WN)) Did you get a scholarship?

TZ: I was on a full athletic scholarship. I was the first physically disabled athlete to get a full Division One scholarship.
((WN)) That is so cool.

TZ: I guess they say, they are not as equal, but medals are medals, and whatever your heart is and whatever you think of it, that is what it means.
((WN)) In Australia, my impression is that they do view them as exactly the same, whereas in America, some people do not even know that the Paralympics are on.

TZ: Yes. And unfortunately it’s a stereotypical society. In the US we don’t typically stereotype Paralympic athletes as the Australians or the Europeans do, and especially if you don’t look disabled. If you put me next to Jessica Long, she’s an incredible athlete but her story is going to be more desirable, because her disability is more noticeable. Don’t do that for me. But it’s to the extent where you are losing the focus of the athletics.
((Laura Hale)) Is there anything else we should know in terms of the history of the Paralympics?
((Hawkeye7)) Particularly about yourself.
((Laura Hale)) Are you a shy and retiring individual?

TZ: I am. And I think that’s part of it. I’m not very good with bragging.
((WN)) At selling yourself?

TZ: At selling myself. And I feel that my medals and my performance in the water speaks for itself.
((WN)) You were out there tonight presenting a medal.

TZ: And it was an honour to be on that side of it for these games. In 2008, I was honoured to be part of the Presidential delegation. I am involved with the US Olympic Committee as an athlete adviser on the rules and regulations and the rights of athletes. That’s basically where I want to be right now. I want to be an advocate for athletes.
((Hawkeye7)) We were at water polo match in Canberra, watching the Australian Olympic water polo team. And Ellie Cole walked in and they announced: “Ladies and gentlemen, this is Ellie Cole!” These Olympians applauded Ellie Cole.
((Laura Hale)) They do that at the Canberra Capitals games. They introduced Ellie Cole and her dad. It’s a completely different perspective. People outside the United States ask: “Why don’t you acknowledge them? What is wrong with the US?”
((Hawkeye7)) Every ad break [in Australia] there’s a Paralympian
((Laura Hale)) Grace Bowman! You haven’t done any commercials have you?

TZ: No to the extent that some athletes do, but for Visa and Coke. For Atlanta we did some commercials for Coke, it’s headquarters is in Atlanta. I’ve done Hartford Insurance, but not globally.
((Laura Hale)) Thank you.
((Hawkeye7)) Thank you.

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Magnitogorsk apartment building collapses after explosion, dozens dead

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Magnitogorsk apartment building collapses after explosion, dozens dead
By | Posted in Uncategorized

Friday, January 4, 2019

An apartment building collapsed on Monday in Magnitogorsk, a city in the Ural region of Russia. A suspected gas leak led to an explosion, followed by the ten-storey building coming down. A total of 39 are confirmed dead, officials told state media, adding that rescuers ended their work yesterday. Some reports suggest a deliberate criminal act.

The 1973 building was home to over 1,000 people; 48 apartments were damaged. Rescuers, working in temperatures well below freezing, according to the emergencies ministry recovered at least ten survivors from the debris on Monday. The building was evacuated. Over 1,000 rescuers responded.

The Investigative Committee and the Federal Security Service (FSB) said they believe gas, which leaks relatively frequently in Russia, was the trigger for the disaster which occurred at 6am as many occupants slept. President Vladimir Putin was briefed, and flew to Magnitogorsk on Monday, observing the rescue mission and visiting the wounded in hospital. In a meeting that day he was told by Emergencies Minister Yevgeny Zinichev of “presumably between 36 and 40 people under the rubble”, while Chelyabinsk regional Deputy Governor Oleg Klimov indicated 68 people were missing.

Search and rescue was suspended on Tuesday, with Zinichev describing the “real threat of [another] part of the building collapsing” as making it “impossible to continue working in such conditions”, and work launched to stabilise the remaining structure. He estimated this would take 24 hours. Cranes were used to hoist workers into position to demolish sections deemed dangerous. Rescue work resumed on Wednesday, with additional bodies recovered increasing the confirmed death toll from fourteen to 31.

“The search and rescue operation is complete,” Deputy Emergency Situations Minister Alexander Chupriyan told TASS on Wednesday. Chelyabinsk’s governor has promised each victim will be subject to a payout of one million rubles.

Health Minister Veronika Skvortsova indicated on Monday the chances of those trapped being found alive were already diminishing. On Tuesday an eleven-month-old boy, identified only as Ivan, was rescued alive and flown to Moscow for treatment of injuries including frostbite, leg fractures, and head trauma. He was found under rubble, still in his cot after having been trapped for over 30 hours. Ivan’s condition was on Wednesday reported to not be life-threatening.

The Emergencies Ministry said six deaths were of children.

On the night of Monday to Tuesday another explosion hit a gas-powered minibus in the city. Officials said three people died; their identities were not provided. Both explosions took place on Karl Marx Avenue, within two miles of each other.

It’s impossible to continue working in such conditions

The FSB denies the two explosions are related; reports describe speculation the disaster’s cause was not in fact a gas leak. One news site, Znak.com, claims FSB sources have ascribed the explosion to terrorism. The Investigative Committee says it has found no trace of explosives despite Znak.com claiming an anonymous source described a second-floor apartment being used as an explosives depot ahead of a planned shopping centre bombing. Znak.com further reported its source said that apartment’s tenant moved in the day before the blast.

Regional governor Boris Dubrovsky said FSB officers were present where the minibus exploded outside the local administrative building, but said this too was unrelated to the other explosion. Znak.com reported its source said “three terrorists” were killed in a firefight on Monday night, while footage from the scene showed the vehicle burn amid what sounds like gunfire.

The website further reported its anonymous source claimed a fourth offender escaped and remains wanted. Monday saw armed police with dogs searching a second apartment block in Magnitigorsk. Residents there told the press the officers claimed to be seeking a bomb.

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French workers use threats in compensation demand

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French workers use threats in compensation demand
By | Posted in Uncategorized

Friday, July 17, 2009Following similar threats by workers at New Fabris and Nortel, workers at JLG in Tonneins, France, threatened to blow up several platform cranes. The JLG factory announced in April 2009 that it will fire 53 of its 163 workers by the end of 2009, while the remaining 110 jobs will not be secure over the next 2 years.

JLG Tonneins was acquired in 2006 with its parent JLG Industries, a maker of aerial work platforms, by the U.S.-based Oshkosh Corporation. Despite being hugely profitable in the past, production has been much reduced since 2008 with the contraction of the construction industry and lower demand for its products. Despite excellent past results the new American management demanded sweeping cuts at the company.

In the view of locals, “the company’s actions are a disgrace given the expensive perks, such as official cars, for its corporate fat cats, compared to the sacrifice, silence, and dignity demanded by the company of those it has made redundant.”

The management offered severance pay of 3,000 (US $4,200), however the workers demanded a severance package commensurate with “the wealth that their labor has generated.” Worker’s delegates requested a “supra-legal” payment of € 30,000, on Thursday 16 of July the management responded with a counter offer of € 16,000. On Thursday night the worker’s actions secured the € 30,000 settlement initially demanded.

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Mobile operator Orange bills French doctor €160,000 for one month of Internet use

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Mobile operator Orange bills French doctor €160,000 for one month of Internet use
By | Posted in Uncategorized

Thursday, November 19, 2009

In a third case of staggering sums billed for “unlimited” Internet access reported this week, a French emergency-room doctor from Fontainebleau beats all records with a €159,212 (US$237,417) bill. The telephone-number-sized bill covers one month’s use of an unlimited 3G dongle on Orange‘s network; the beleaguered Dr Jean Spadaro has been battling this for six months.

“To begin with I thought it was a joke”, said Spadaro, confirming a story from l’Observateur du Valenciennois; The same newspaper that revealed last week a similar case — Eric Gernez, a café owner in Petite-Forêt near to Valenciennes — who received a bill for €45,000. Christophe Aupy-Fargues, head of an insurance brokerage firm in Saint-Herblain, west of Nantes, and another unlimited 3G dongle user, confirmed to Ouest-France on Monday the blocking of payment on a bill for €39,500 demanded by Orange.

“I subscribed in November 2008 to a basic internet access by 3G dongle at €30 per month […] seeing my bills reach sums going up to €860 in April, I decided in May to subscribe to unlimited access by 3G dongle with Orange business at €50 per month. When I saw my bill for May, I couldn’t believe my eyes: €159,212, for one month’s connection, it’s impossible, especially as we don’t use it all of the time” added Spadaro, the father of two children, aged sixteen and nineteen.

On opening the envelope in June, he expected to read an amount neighbouring the cost of his subscription; but, to his horror, it was €159,212; a demand large enough to make an emergency-room doctor’s head spin.

When I saw my bill for May, I couldn’t believe my eyes: €159,212, for one month’s connection, it’s impossible

Spadaro claims France Télécom (Orange’s parent company) never explained to him that the “unlimited” package only related to the time spent surfing on the Internet — not the volume of traffic — limited to one Gigabyte per month. The package’s quota corresponds to moderate usage (reception of simple emails for example). As normal Internet users, the members of the Spadaro family surfed Facebook, YouTube, sent emails with attachments, received same, &c. That volume of traffic proved to be costly. €0.17 per Megabyte, or €170 per Gigabyte. Until the bills arrived, the Spadaro family were using the Internet, ignorant of the cost being incurred.

The doctor’s bills, not listed in detail, are €53 for February, €346 for March, €860 for April before soaring to more than €159,000 in May. Spadaro also claims, with evidence of his letters in hand, he had increased the number of protest actions and received, in response, “warnings with threats of seizure”.

Battle-weary after six months of contacting his operator, Spadaro has lost all patience. “Since June, I’ve spent hours writing emails, letters or calling Orange to ask for an explanation. I’ve been passed from call centre to call centre, from customer services to debt collection. No one at Orange was able to give me the slightest clarification. A real wall”, he said. He has never contacted a consumer association, “due to lack of time and also because I trusted the people with whom I was speaking”.

At the end of last week he stumbled upon the article on the Observateur du Valenciennois internet site concerning the case of Eric Gernez. He then also threatened Orange with the press. “The result did not tardy”, he continues. “A customer services representative and a debt collector immediately contacted me by email November 16. And immediately afterwards I received a credit for €136,529”. A first credit having already been sent to him in June, Orange now considers the dossier as “definitively resolved”.

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This resolution does not satisfy Jean Spadaro at all, who simply wishes that the bill be cancelled. “I have been a client with Orange for 17 years. I don’t want to attack their image, but here, enough is enough. It’s a question of principles”, he says, highlighting that “on forums, dozens of subscribers tell similar stories”. Furthermore, the two credits do not reimburse him for all of the additional fees he has incurred. “The following months, Orange tried to debit the sum from my account, causing rejection fees from my bank and unpaid fees from the operator. Around €35 each time”.

Exasperated by the whole affair, Spadaro awaits the end of his current contract with Orange in February next year. “I will cancel all of my subscriptions to Orange: 3G+ dongle, but also mobile telephone and internet”, he promises. He has been a client with the operator since 1997.

We will work with each client

Orange has promised to work with each case of overbilling. Interviewed on France 2 on Wednesday, Jean-Paul Cottet, director of the business market for France, said that the number of problems were marginal. According to him, 4,000 professionals have opted for a package with a 3G key. It is “a 24/24 but not unlimited offer. Out of these 4,000 cases, there are 1% which are a problem” he explained, listing about thirty such “absurd bills”. “We will correct that”, he promised. “We will work with each client”.

Jean-Paul Cottet pointed out that the general public offers better protection to the client. Once the authorised download limit is reached, the service quality diminishes but there is no overbilling.

Asked about the information given to clients about the conditions of billing elements not included in the package, Elizabeth Alvez, communications representative for the regional department for the North of France, said that “all the tarification information is available at points-of-sale and on orange.fr. This information is given as part of the dialogue between the client and the vendor. We are obliged to communicate the prices.” Nevertheless, one must first of all take the time to read the entire contract with the salesperson before signing.

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